Crystal Collier

I was referred to this class through the Christel House Dors Program. I enrolled in this program in December of 2022. I am from Chicago, Illinois. I am currently a logistics specialist at IU Health North Hospital. I have always been passionate about this field; however, I could never afford it nor did I know where to start when it came to enrolling in a program like this. When I first started the program, I was thinking to myself, "This will be easy." Then I met Katie on our first Zoom meeting and thought to myself, "I don’t know if this may not be for me," so like I always do, I hid behind work and life situations. But Katie was not going for that; she advised that I could study independently and that they would still be there every step of the way. And for those words, I will be forever grateful. The course was comprehensive, and each module was carefully crafted to allow us to fully understand the intricacies of billing and coding. Katie, her team, and the guest speakers were experienced and knowledgeable professionals who took their time to ensure that every student was able to grasp the concepts. The classes were interactive and engaging, and the instructors gave us plenty of opportunity to ask questions and get advice to make sure we understood the material. Yes, even for the independent study student, the whole team was only a text or phone call away. I plan to transition within IU North Hospital as a Patient Access Representative and go from there. I also plan to continue my education and earn more certifications. The KLR Certified Billing and Coding Specialist School was simply outstanding. It was an amazing learning experience, and I am confident that I am now well-equipped with the knowledge and skills necessary to excel in the field of billing and coding. I am so grateful and thankful for this experience, and most of all, I now know that I can do hard things. It Stuck Katie Thank you incredibly much!